Beautiful 11 Days 10 Nights Alleppey Vacation Package

Terms and Conditions

• 50% After Confirmation of Hotel & 50% Before 15 Days Of Tour
• Minimum Cancellation is Rs. 3***.** Per head Per Tour .
• 45 -30 Days prior to Tour Start Date 25% of full tour cost.
• 29 -20 Days prior to Tour Start Date 50% of full tour cost.
• 19 -10 Days prior to Tour Start Date 75% of full tour cost.
• 09- 00 Days / No show 100% of full tour cost.
• Driver and vehicle details will be forwarded on your contact mobile numbers which is given at the time of booking it will be forwarded to guest 12 hrs prior of your first arrival points by our software systems. Guest is requested not to take follow up for the vehicle details and driver details.
• In Kerala there is a problem of drivers not knowing Hindi or English we try to give you drivers who know your language but it is not sure.
• Forest entry ticket is extra. If you are going for boating you will have to walk for at least two kms.
• Any of the vehicle hired by us for Guest trip having limit of usage in terms of KMS and DAYS as per the final itinerary Also we quote you according to the suggestive program So any additional KMS or Days avail or requires then it will be charged extra as on actual price given by our transporter. You can’t take decision on additional charges or KMS as well.
• As per the directive given by the Government of India Department of Tourism all Indian/Foreign Nationals are required to produce proper proof of identification upon check-in. valid identifications documents like: Passport Voters Id card Current Drivers License Pan Card Copy. All the documents should include a photograph.
• Houseboats timings are from 12:00 noon to 9:00 am the second day. Cruising time is 12:00 noon to 6:00PM; A/c will work from 9:00PM to 6: 00 AM next day cruising time 7:30 AM to 9:00 AM.
• Also hotels having cancellation policy that before 15 days in season time if you cancel booking due to any of the reason they don’t given any refund in any of the conditions.
• Ideal Meals will be served at set menu basis in a buffet menu / fixed / meal credit. Any items which are not in their in ideal Buffet / Fixed menu will be charged extra at the time of consumption Hotels decide the menu and options of items for menu. Some hotels having Meal credit policy instead of Buffet or Fixed Menu during off season and low occupancy in hotel – This meal credit amount is decided by hotel management – if bills goes above the given meal credit amount then Extra amount to be paid directly at respective hotel.
• Guest are requested to satisfy yourself as to the type of hotel / resort / property and it’s amenities and facilities which we are offering and only then finalize their tour this will save you as well as us any trouble when you are on tour.
• All personal expenses like: pony ride horse ride boating rafting laundry telephone shopping tips and other miscellaneous expenses of personal nature.
• If any damage to the resort / hotel’s amenities or facility by guest during stay it has to be finalized and settled with hotel’s concerned person on the spot at same time with your own mutual understanding.
• The above points are the result of our experience over the last many years and the difficulties the guest and we have faced because of the non-clarification of the above points.
• If there is any complain or grievances please speak to the concerned person at our office in a dignified manner. All complaints will be looked after if it has been requested in a proper manner and with proper language only.
• We will try our best level to give solutions of each complain looking to future relation but keep patient be practical be matured be educated and be a gentleman keep your mind open to understand the difficulties which we have to face to get solutions seating in Office or home at home town
• FINAL
• It is understood that you have gone through all the points and satisfied yourselves before finalizing the tour .We will strictly not entertain any complaints about the above.
• If there is any complaint or grievances please speak to the concerned person at our office in a dignified manner. All complaints will be looked after if it has been requested in a proper manner and with proper language only.
• In any of case if complaints arise due to any of the part in Itinerary – We need some time to sort out the same it will depend on a size of issue and time of complaint as well.
• Be practical at all complain – we are service provider and mediator agency who books services on behalf of guest as per guest requirement we are not the owner of hotels transporter management authority of airlines railway board or any State Government who can take the decision to change the rules of respective management as per guest expectation time to time – All management having their own rules and regulation policy.
• We will try our best level to give solutions of each complain looking to future relation but keep patient be practical be matured be educated and be a gentleman keep your mind open to understanding the difficulties which we have to face to get solutions seating in Office or home at home town
• Service quality totally becomes the responsibility of the Hotel/Airline/Any vendor used in executing your holiday plan/itinerary when we book the hotel/airline services for you. Therefore we shall not be held responsible for any lapse in their execution of the travel plan.
• We shall not be liable for any cancellation caused due to any mishaps/unforeseen circumstances/any act of god (such as earthquakes. Landslides riots cyclone etc.)
• As per service tax notification no. 4/**** – any services provided by a tour operator shall be eligible for abatement of 40%. Hence the services provided by a Tour Operator shall be taxable at 60% of the value. Accordingly effective rate of tax for a Tour Operator shall be 9% (Including ST – 8.40%+SBC – 0.30% & KKC – 0.30%) from 22nd January **** for any kind of services provided by Tour Operator.