3 Days 2 Nights Dehradun - Kedarnath - Badrinath by Helicopter Ex Sersi Tour Package by Om Shubh Yatra

Terms and Conditions

• 20% advance to be paid for booking of the total tour package cost.
• 25% Refund will be made within working 30 days from the date of receipt of the cancellation.
• 50% Refund will be made within working 15 days from the date of receipt of the cancellation.
• TERMS, CONDITIONS AND GUIDELINES
  
  FIXED FLIGHT TIMINGS
  This is a Daily Fixed Departure Helicopter tour, and all departure timings of each destination are fixed. Therefore, passengers must ensure they report as per the scheduled ETDs at the helipads throughout the tour, other-wise they will be considered NO-SHOW.
  However, Om Shubh Yatra reserves the right to change postpone the timings of flying, subject to weather force majeure reasons.
  
  COVID TRAVEL GUIDELINES
  COVID protocols shall be adhered by the passengers and Om Shubh Yatra as per the effective mandate of the government. Without adhering to the government guidelines, boarding can be denied to the passengers without refund.
  
  HELICOPTER WEIGHT LIMTATION
  Maximum weight capacity of the helicopter is 450 kg 75 Kgs per Person average (excluding baggage weight).
  Passengers are taken on board depending up on the load and temperature conditions. Pilots call will be final. Total weight of all passengers on board must be within this limit. Hence, passengers are required to provide us their exact weights at the time of booking.
  
  PASSENGER WEIGHTS
  Passengers have to submit their correct weights at the time of booking. If any change in weight found at the time of their travel from the submitted weights, which would exceed our aircraft /’s weight carrying capacity of 450 kg, passenger(s) would be deboarded & cancelled for the Heli-tour without any refund.
  
  OVERWEIGHT CHARGES: ON PER SEAT BASIS ONLY
  Overweight charges are applicable @ INR 1000 kg. This will be chargeable to passengers weighing above 75 kg. But excess weight (not exceeding helicopter /’s total weight limitation) will only be calculated on the total excess weight above the total permissible weight of all the group members combined, i.e., permissible weight = 75 Kg x (No. of pax).
  Furthermore, any discrepancy found in the weights of the passengers, which would be chargeable as per the overweight criteria, the same would be collected prior to boarding of flights.
  
  BAGGAGE ALLOWANCE
  Only one baggage weighing a maximum of 5 kgs is allowed per passenger.
  It is not permitted to carry suitcases or any other luggage bags in the helicopter.
  In view of our helicopters /’ limited weight carrying capacity, we reserve the right to shuffle passengers between helicopters to manage the right weight for safe flying in the hills. Therefore, passengers travelling together may not be accommodated in same helicopter flight.
  
  SEATING CAPACITY
  The maximum seating capacity for our helicopters is 06 passengers + 01 Crew.
  
  INFANTS
  Infant below 2 years or 12kg are accommodated free of charge. For verification of age of the child, ID proof birth certificate of the child will be checked.
  Depending up on weather force majeure conditions, Om Shubh Yatra might cover Badrinath Dham first and then Kedarnath Dham.
  Breakfast lunch can be arranged at either of the Dhams, depending up on the time of departure from Sersi.
  We strongly advise our passengers to keep one additional day at hand, to avoid inconvenience in case passengers get stuck at any of the destinations due to bad weather or force majeure scenarios.
  
  ADD-ON SERVICES
  Confirmation of additional services such as Maha Abhishek Puja, Rudra Abhishek Puja, or any other additional service, has to be provided by the passengers at the time of booking. Payment for the Puja /’s are collected by our staff at Sersi Phata, as we need to arrange the Puja in advance.
  
  BAD WEATHER & FORCE MAJEURE DISCLAIMER
  Flying in hills are subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical
  
  snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.
  
  Any donations, tips and porter charges will be borne by the passengers.
  AADHAR Card copies are to be shared by all Indian passengers, & passport in case of foreign nationals.
  Network connectivity at Badrinath is very poor. BSNL & Jio are the main telecom services that work in these regions mostly, but not always. However, our staff shall be with the passengers for assistance at all times.
  
  All temples in Chardham sector are located at high altitude; therefore passengers are advised to carry medication during travel. Also, they are advised to carry heavy woollen clothing with them, because during evenings & nights, the temperature can drop drastically.
  
  MEDICAL EMERGENCIES
  Om Shubh Yatra will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment or condition.
  
  PAYMENT TERMS
  The booking has to be done in advance with a deposit of 50% of the total amount. Balance payment has to be deposited 14 days prior to the date of arrival.
  Passengers will not be permitted to board or commence the tour, unless full & final payment of the tour has been done.
  RESCHEDULING OF BOOKING
  Rescheduling your booking to any future or prior travel date, will be done subject to availability, this will be permitted only if informed at least 15 days before arrival date.
  In case rescheduling is requested less than 15 days prior to the travel date, then the booking would be treated as cancelled, & a fresh booking will be given subject to availability, after the levy of applicable cancellation charges.
  
  CANCELLATIONS POLICY:
  If passengers cancel their booking prior or after commencement of tour, following cancellation charges will be applicable -
  More than 30 days prior to travel date : 25% of total tour cost.
  Between 15 days prior to travel date : 50% of total tour cost.
  Between 07 days prior to travel date : 75% of total tour cost.
  No show or Within 07 Days : No Refund.
  
  BAD WEATHER & FORCE MAJEURE POLICIES:
  / Where bad weather, technical snags or any force majeure reason beyond Om Shubh Yatra control results in the cancellation of your flight being delayed or cancelled, Om Shubh Yatra will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No
  compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.
  / In case tour departure does not take place from Sersi Phata as per the scheduled departure timing due to above reasons, our team will propose the possible revised itinerary within our package duration, but without any extension of timings.
  / In case flying does not take place during the entire day, tour will be considered as cancelled & full refund as per our policies will be made.
  / In case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.
  / The balance unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing will have to be borne by the passengers.
  / In case the tour departs from Sersi Phata as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package duration, but without any extension of timings.
  / Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.
  / Additional night halt charges will be payable by the passengers to hotels on direct payment basis, when they get stuck for additional nights due to bad weather force majeure reasons.
  / Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.
  
  DISPUTES:
  Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.